Adding a Customer
Adding customers is simply a matter of entering their name, email address and phone number. BigBoost Reviews takes care of the rest and sends your past customers a customized email or SMS (Text) automatically.
Email or Text Sent to Customer
Your customers receive a friendly email or text message asking how satisfied they were on a scale of 1 to 10 regarding their recent experience. Additionally, the message asks for direct feedback, and encourages online reviews. The rating your customer provides helps determine your BigBoost Reviews Satisfaction Score, which is a primary KPI (Key Performance Indicator) for your business and customer relationship quality.
Gain Valuable Customer Insight AND Online Reviews
Understand your customers better by understanding their BigBoost Reviews Satisfaction Score. Encourage testimonials and 3rd-party reviews on sites having the biggest impact on organic search engine placement. Gain valuable insight and data on your customers overall level of satisfaction.